At CM Glass, we value and respect your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights pertaining to your personal data. By using our website (www.custommadeglass.co.uk)  you consent to the practices described in this policy.

What data do we collect?

We may collect the following types of personal data from you:

• Contact information, such as your name, email address, phone number, and postal address.
• Payment information, such as your credit card details or bank account details.
• Order information, such as the products or services you purchase from us, the delivery address, and the invoice details.
• Usage information, such as how you interact with our website or services, the pages you visit, the links you click, the device you use, the browser you use, the IP address you access our website from, and the date and time of your visit.
• Feedback information, such as your ratings, reviews, comments, questions, or complaints about our products or services.

How do we collect your data?

We may collect your data in different ways:

• When you provide it to us directly, such as when you fill out a form on our website, place an order with us, contact us by email, phone, or chat, or subscribe to our newsletter or promotions.
• When you provide it to us indirectly, such as when you use a third-party service that integrates with our website or services, such as a payment processor or a delivery service.
• When we collect it automatically, such as when we use cookies or other tracking technologies to monitor your usage of our website or services.

How do we use your data?

We may use your data for various purposes:

• To provide you with our products or services, such as processing your orders, delivering your products, invoicing you, and communicating with you about your orders or requests.
• To improve our products or services, such as analyzing your feedback, conducting surveys, testing new features, and optimizing our website or services.
• To market our products or services to you, such as sending you newsletters, offers, promotions,

 Disclosure of Information:

• We do not sell, trade, or rent your personal information to third parties unless we have your permission or are required by law to do so.
• We may share personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These service providers are obligated to keep your information confidential.
• In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners for continuity of service.

 Security Measures:

• We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• We use industry-standard Secure Socket Layer (SSL) technology to encrypt data transmissions on our website.
• However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  
  Your Rights:

• You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

• You may unsubscribe from our promotional emails or newsletters at any time by using the “unsubscribe” link, which is included in every email we send.
  
  Changes to the Privacy Policy

 We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the “last updated” date at the top of the policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at info@customemade.co.uk